Shipping Information
We strive to process and ship your orders as quickly as possible so you can receive your Christmas treasures without delay. Please review the following information about our shipping policies and procedures.
Order Processing Time
Please allow 2-3 business days for all orders to be processed before shipment. This time is used to carefully pick, pack, and prepare your items. Orders are not processed or shipped on weekends or holidays.
Shipping Methods & Transit Times
Once your order leaves our warehouse, the shipping carrier will deliver it based on the service you selected at checkout. The following options are typically available:
- Standard Ground Shipping (4-7 Business Days): This is our most economical shipping method.
- Expedited Shipping (2-3 Business Days): A faster option for your time-sensitive needs.
- Express Shipping (1-2 Business Days): For the quickest delivery, please select this service.
Please note that these transit times are estimates and begin once the carrier has scanned your package. Delivery may be impacted by carrier delays or weather conditions outside of our control.
Shipping Destinations
We are proud to ship to all 50 United States, as well as to APO/FPO addresses. We currently do not ship to international destinations or PO Boxes.
Shipping Costs
Shipping charges are calculated based on the total weight of your items and the shipping destination. Your final shipping cost will be clearly displayed during the checkout process before you finalize your purchase.
How Will I Know When My Order Has Shipped?
As soon as your order is packed and has been handed over to the shipping carrier, you will receive a shipping confirmation email. This email will contain your tracking number and a direct link to monitor your package’s progress. You can also track your order by logging into your account on our website.
Multiple Item Orders & Backorders
If your order contains multiple items, they may ship from different warehouse locations. You may receive several packages on different days. If an item is on backorder, it will be shipped separately as soon as it becomes available. You will only be charged once for shipping, and you will receive separate tracking information for each shipment.
Holiday Shipping Deadlines
To ensure your gifts arrive in time for Christmas, we strongly recommend placing your order by our seasonal shipping deadlines. These deadlines will be prominently displayed on our website homepage as the holiday season approaches. Placing your order early is the best way to avoid potential shipping delays during this busy time.
For any questions regarding your shipment, please visit our Help Center.